Cookie Policy

Last updated: August 2025

UniBook uses cookies and similar technologies to ensure the proper functioning of the platform, improve the user experience, analyze traffic, and support marketing activities.

1. What are Cookies

Cookies are small text files stored on your device that allow preferences and browsing data to be saved to improve the experience on the site.

2. Types of Cookies Used

  • Technical and essential: necessary for login, payments, and use of the marketplace.
  • Functional: store settings and preferences (e.g., language, search filters).
  • Analytical: collect anonymous data to understand how the platform is used (e.g., Google Analytics with anonymized IP).
  • Marketing and profiling: display personalized content and offers, also through third parties (e.g., social networks, Stripe, Packlink).

3. Table of Cookies Used

  • unibook_session – Technical essential – Maintains the user session after login – Duration: Session – Third party: No
  • csrf_token – Technical essential – Protection against cyberattacks – Duration: Session – Third party: No
  • language_pref – Functional – Stores the user’s preferred language – Duration: 1 year – Third party: No
  • _ga, _gid – Analytical – Usage statistics (Google Analytics, anonymized IP) – Duration: 2 years / 24 hours – Third party: Google
  • _fbp – Marketing – Personalization of ads on Facebook – Duration: 3 months – Third party: Facebook/Meta
  • stripe_sid, stripe_mid – Technical/Marketing – Secure payment management via Stripe – Duration: 1 year – Third party: Stripe
  • packlink_session – Technical – Shipment management via Packlink – Duration: Session – Third party: Packlink

4. Managing Cookies

You can manage and disable cookies through the initial banner or browser settings. Disabling technical cookies may limit some features of the platform.

5. Legal Basis

  • Technical cookies: necessary to provide the requested services.
  • Other cookies: used only with your consent.

6. Modifications

UniBook may modify this policy at any time; changes will be communicated to registered users.

📧 Contact: info@unibookhub.com