Terms & Conditions

IMPORTANT NOTICE

For a limited period, UniBook will operate as a bulletin board where students can upload their study materials and browse those shared by others. During this phase, payments and shipping are not yet active: students may contact each other via chat and arrange personal exchanges outside the platform.

All the rules and conditions set out in this document are valid and binding from the moment of registration. Provisions concerning payments and shipping will apply as soon as UniBook becomes fully operational as a complete peer-to-peer marketplace.

Article 1 – Obligations and Responsibilities of Users

1. Acceptance of the Terms
At the time of registration, the User declares to have read, understood, and accepted in full:

• these General Terms and Conditions,
• the Official Rules of the Platform,
• the Privacy Policy,
• the Cookie Policy.

In the absence of written objections sent to the Platform’s official email address within 24 (twenty-four) hours from registration, acceptance is deemed final and binding.

2. User’s Personal Responsibility
The User is solely responsible for the activities carried out through their account and is liable for any violation of these Terms, the Official Rules, or applicable law.

3. Role and Liability Limitations of UniBook
UniBook operates exclusively as a technical intermediary, pursuant to a mandate without representation, and assumes no responsibility for Users’ conduct or for any violations of the Official Rules or the law.

4. Materials Allowed for Sale
Only materials in compliance with the provisions of the Platform’s Official Rules may be offered for sale. In the event of the publication of non-compliant content, UniBook may remove the listing and, if necessary, suspend or close the account without notice.

5. Conduct in Transactions
The User undertakes to maintain correct, transparent, and cooperative behavior in buying and selling relations with other Users, avoiding actions that may compromise the community’s experience or safety.

6. Operational Deadlines and Procedures
The User must comply with the timeframes and procedures for shipments, pickups, and order completion as specified in the Platform’s Official Rules. For details on durations and operational methods, the User must refer to the relevant section of the Official Rules. Repeated delays or defaults may result in account suspension or closure.

7. Payment Methods and Commissions
For each purchase made, the Platform applies to the seller a variable commission ranging from 5% to 10% of the price set by the seller for the product. The criteria for calculating the commission, accepted payment methods, and any additional costs are indicated in the Official Rules.

8. Updating Account Data
The User must keep their contact information up to date, including email address and shipping address, in order to ensure the proper completion of transactions.

9. Prohibited Improper Use
It is prohibited to use UniBook for unlawful, fraudulent, or non-compliant activities with the service’s purposes. In the event of improper use, the Platform may immediately suspend the account and report the User to the competent authorities.

Article 2 – Payments and Commissions

1. All payments made on the Platform are processed via Stripe, in accordance with the methods and timelines indicated in the Official Rules.

2. The Platform applies a variable commission from 5% to 10% on the price set by the seller, charged to the seller, as indicated in the Official Rules.

3. Any changes to payment methods will be communicated to Users in advance and with an update of the General Terms and Conditions.

Article 3 – Shipping

1. Shipments of products purchased through the Platform are handled via Packlink, unless otherwise specified in the Official Rules or agreed between the parties.

2. The User must comply with the shipping, packaging, and delivery procedures indicated in the Official Rules.

3. UniBook is not responsible for any delays, losses, or damages occurring during transport, without prejudice to the User’s right to take direct action against the courier in accordance with the courier’s terms of service.

Article 4 – Dispute Resolution

1. UniBook undertakes, within the limits of its capabilities, to facilitate an amicable solution to any disputes arising between Users of the Platform.

2. It is understood that UniBook is not liable for any responsibility arising from Users’ violation of these General Terms and Conditions or the Official Rules.

3. For any dispute that cannot be resolved amicably, Italian law shall apply and the court of the consumer’s place of residence or domicile shall have exclusive jurisdiction, where provided by applicable law.